Shipping & Returns
We currently offer free shipping for domestic US orders. We also offer free local delivery for orders over $50 in areas of Southern California, specifically southern Orange County. To find out if local delivery is available specifically for your order, enter your address on the checkout page.
Each order is subject to product availability. Customer Service will reach out via email in the event that any item(s) are unavailable. Once the package has shipped, you will receive an automated email containing tracking information.
Please note that we do not process or ship orders on Sundays or holidays. We cannot ship to APO addresses. Signature upon delivery is not required, however you can contact customer service if you would like to add a required signature to your delivery.
We are not responsible for lost or stolen packages or packages shipped to the wrong address provided by the customer. If you are unable to locate your package, first contact the delivery service. If you are still unable to locate the package, please email us at firstname.lastname@example.org.
PLEASE NOTE THE FOLLOWING TERMS REGARDING RETURNS :
MODERN MONK accepts returns on domestic orders within 30 days of the order date. Merchandise may be returned for a refund to the original form of payment or to store credit. Product returned within 30 days is eligible for an exchange. To initiate a return, please email us at email@example.com to fill out an authorized return form.
Product must be returned in like new condition, unopened, with all original packaging in tact.
- A partial refund may be issued if the item is not in it's original condition, is opened and/or used, is damaged or missing parts for reasons out of our control.
Customer is responsible for return shipping.
Be sure to obtain a tracking number when shipping a return. Modern Monk is not responsible for lost or damaged returns.
Any items noted as Final Sale cannot be returned. If you return an order that was placed at a discounted price, you will be refunded the amount that was paid at the time of purchase. Modern Monk will not re-issue a promotional code for a discounted order that has been returned.